Vonage APIs

Free customer messaging for COVID-19 with Facebook

Vonage and OneReach.ai are partnering with Facebook to help frontline organisations provide reliable COVID-19-related information to communities around the world. For a limited time, we are offering governmental and not-for-profit organisations a free messaging solution that enables them to build information chatbots in a matter of hours. Our highly configurable, multi-lingual chatbot can be used via Facebook Messenger to provide answers to frequently asked questions about COVID-19 — and can also be extended to reach customers via Vonage communication channels like SMS, MMS, social chat apps, voice and video. With quick onboarding, this solution is ready to use to accelerate your support for COVID-19. 

• Only governmental and not-for-profit organisations are eligible. Subject to Vonage’s and Facebook’s approval.
• The use case must be strictly related to COVID-19 support and must be compliant with Facebook policies.
• Messages must be user-initiated, i.e. inbound messaging use cases only.
• Maximum of 5 million messages per month at no cost.
• Promotional Period: 1 April 2020 to 15 June 2020.