Mindsay’s Customer Service Chatbot platform allows Vonage customers to achieve more ROI in Customer Service (CX) and higher CSAT for their users. Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimise their use of human resources.
From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and the lowest total cost of ownership.
Mindsay integrates with Vonage APIs to build smooth and personalised customer experiences at scale on any channel.