VonageConnect for ConnectWise
Call contacts directly, answer calls, send calls to voicemail and much more, without ever leaving the ConnectWise system. The Vonage for ConnectWise integration provides incoming and outgoing call pop-ups, call history and call reporting, as well as note-taking and contact creation that syncs instantly.
By requesting this app, a note will be sent to your VBC Administrator for approval. Once approved, the app will appear on your VBC Desktop and Mobile App. All pricing is displayed in USD. Admins will view pricing in local currency by region.
Overview
ConnectWise empowers IT solution providers with unmatched software, services and community to achieve their most ambitious vision of success.
Vonage for ConnectWise is a cloud-based solution for ConnectWise users. The application automatically logs all incoming and outgoing call data, captures the user’s call notes and records this information in ConnectWise to make interactions more accurate and efficient.
Features
- Click to call any number appearing in a Google Chrome browser and connect the call through the Vonage business services
- Automated call log of all incoming and outgoing calls from Vonage business services to ConnectWise
- Call tagging and note-taking for all inbound/outbound calls, recorded in ConnectWise
- Screen pops for incoming call, call in progress and calls log with End, Decline and Send to Voicemail options
- Add unrecognised phone numbers to new or existing contact
- Admin features control
