Your E-goi Corporate Account can be integrated with your Vonage API to connect the broadcast of SMS campaigns and SMS Reply Longcodes.
The E-goi ecosystem gathers behavioural data from web, in-store and shopping habits
Here is one simple example of how E-goi behavioral detection can be used to impact the customer at the right moment, with Vonage API integration:
- Imagine the customer browse some product in the eCommerce and doesn't buy it.
- Four days later, the customer passes near the physical store and receives an SMS with the product he showed interest online four days ago.
- This kind of journey mapping is essential to offer a real omnichannel relationship with the customer.