Puzzel
Delivering next-generation AI solutions to improve end-user service and support processes.

Overview
At Puzzel, we fundamentally believe that fantastic customer experiences shouldn’t have to be complicated. This is why we built an ecosystem that helps businesses like yours deliver first-class customer service to every customer.
We believe in great customer experiences. That’s why we’re on a mission to build world-class CX solutions. Our CX ecosystem has all the tools, channels and functionality you need to manage all automated and human-led interactions in a simple, efficient way – delighting your customers at every touchpoint.
Why we started Puzzel:
Puzzel started in Norway in 1998 with a strong ambition: to become Europe’s leading provider of CX solutions. From the beginning, we understood that companies want to make every customer interaction a great one.
Because in the end, we’re all customers looking for a great experience. Over time, our contact centre solution evolved into a powerful CX ecosystem that helps businesses like yours not only deliver great customer experiences but makes it simple for you to do so too.
Fast forward to today, our mission is stronger than ever. We work every day to ensure organisations like yours can focus on what they do best – deliver first-class services to their customers, while empowering their agents at every turn.
Features
- Puzzel Website