Elevate customer experiences with WhatsApp Business API
Send notifications, customer service messages and essential information your customers need on WhatsApp, even through a WhatsApp chatbot. Vonage APIs hide the complexity of hosting and scaling WhatsApp software so that you can focus on elevating customer experiences.
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The Future of Messaging
Discover Rich Communication Services – a new way to engage customers with branded conversational messaging.
The Future of Messaging
Discover Rich Communication Services – a new way to engage customers with branded conversational messaging.
Learn more
Vonage APIs hide the complexity of scaling WhatsApp conversations
Conversational Commerce
Turn conversations into sales with Jumper.ai conversational commerce. Learn more
Vonage Communications Platform
Gain the flexibility to access Vonage APIs and connectivity services. Build or integrate with your existing applications.
Chat security
Protect sensitive information with WhatsApp end-to-end encryption from Vonage to a mobile device, even with a virtual number for WhatsApp.
Location feature
Get users to provide their location so you can send them relevant information.
Higher delivery rates
Optimise delivery rates with failover capabilities to SMS and gain real-time insights with callbacks.
See how our Messages API helps businesses like yours make contact
Let customers get in touch with you on the channel that’s most convenient for them. They can even respond to WhatsApp marketing messages.
Use notifications to send timely, well-targeted SMS messages that surprise and delight your users (such as booking confirmations and reminders).
Enable convenient two-factor authentication so users can log in without having to memorise passwords or use an extra app.
Test using Messages API Sandbox
Develop and test any application you want to build using WhatsApp via our Messages API Sandbox. Now your WhatsApp developers can access the full Vonage suite, including WhatsApp tools and WhatsApp API.
Design, create and deploy customer engagement experiences
Empower developers and non-developers alike with Vonage’s low-code conversation design tool to create and deploy customer engagement experiences that operate in natural language.
Reports API puts you in control of customer communications data
Flexible reporting for all channels in one powerful API
Intervene in failures to guarantee service
Test and measure campaigns
Uncover upsell and cross-sell opportunities
Take action in fraud and overage situations
Enhance end-user experience with advanced reporting
Create your own dashboard based on CDR data
Ready to Own Your Brand with Vonage?
You don’t like to receive spam-worthy messages or calls. So why send those to your customers? Check out the Vonage solutions to show off your brand.
"Our partnership with [Vonage APIs] will reduce the number of contact center interactions and provides an on-demand, personalised customer interaction for new delivery instructions, location sharing and last mile preferences."
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