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Elevate customer experiences with the WhatsApp Business API

Send notifications, customer service messages and essential information your customers need on WhatsApp. Our APIs hide the complexity of hosting and scaling WhatsApp software so that you can focus on elevating customer experiences.

Simple integration

Send WhatsApp messages easily without having to manage hosting, scaling or constant software updates.

Integrations

Easily integrate WhatsApp Business with your other applications, such as our MuleSoft connector for Salesforce Service Cloud.

Chat security

Sensitive information is secure with WhatsApp end-to-end encryption from Vonage to a mobile device.

Location

Leverage the WhatsApp location feature and have users send their latitude and longitude so you can send them relevant information.

Higher delivery rates

Optimise delivery rates with failover capabilities to SMS and gain real-time insights with callbacks.

Rich media

Enrich your messages with images, audio, video and files and showcase a more engaging customer experience.

See how our Messages API helps businesses like yours make contact.

Customer Support Let customers get in touch with you on the channel that’s most convenient for them.

Alerts and Notifications Use notifications to send timely, well-targeted SMS messages that surprise and delight your users. (Think booking confirmations and reminders.)

Two-Factor Authentication With convenient two-factor authentication, users can log in without having to memorise passwords or use an extra app.

See all programmable solutions

Competitive WhatsApp pricing across the globe

Standard Pricing:

One-time set-up fee

€1000 per number

Usage fees comprising:

€0.0058 per delivered outbound message + Whatsapp template pricing for messages sent outside of 24-hour window following message from the customer.

Monthly fees based on tiered throughput:

€400 per month for up to 20 outbound messages a second

€800 per month for up to 40 outbound messages a second

Additional tiers available upon request

See more pricing details here.

"Our partnership with [Vonage APIs] will reduce the number of contact center interactions and provides an on-demand, personalised customer interaction for new delivery instructions, location sharing and last mile preferences."

Mohammed Sleeq, Chief Digital Officer, Aramex

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