Improve agent productivityIntegrate voice into your CRM application so your agents can work within one application and gain immediate access to call context. No need to switch applications to handle phone calls.
Expand easily with remote agentsQuickly add remote agents or contact centres in any region. A browser is all they need.
Lower costsEliminate the need to deploy and configure expensive phones and PBX systems. Get voice delivered through your browser.
How contact centre works
Get a contact centre numberPort your current number or buy a new number from Vonage APIs and publish it.
Your customers call youCustomer calls appear in your browser-based CRM application so agents have full customer context — all on one screen.
You contact prospectsYour agents can also initiate outbound calls right from within your contact centre application.