Turn comments into conversations
Identify purchase intent and information seekers in public comments to initiate private conversations within the Instagram platform that can lead to sales.
Manage conversations in one place
Manage your many customer communications in one, unified inbox. Plus, you can quickly refer to your conversation history to drive even deeper engagement.
Make it easy for customers to respond
Provide answer options and ice-breakers to guide customer conversations and make it easy for them to respond without typing.
Combine shops with Instagram messaging
Share curated collections over Instagram messaging to let customers learn more about your products and give them the opportunity to engage in a one-on-one consultation with your brand.
Share pre-filled carts and order summaries
Simplify shopping for your customers by sharing the cart and order details over Instagram messaging, so they can simply pay via the checkout link.